What is an AI voice receptionist?

An AI voice receptionist is software that answers your business phone in a natural, human-sounding voice. It handles the call, qualifies the caller, and passes you the lead — 24/7, after hours, and during overflow. Auxily is one built specifically for Australian trades and service businesses.

Does Auxily book jobs into my calendar?

That's your choice. Auxily can book jobs straight into your Google Calendar or booking system through an integration, or simply capture the lead and send you the details to follow up yourself. You decide what happens after every call.

Will it sound like a robot?

No. Auxily is trained on real calls in your specific trade, so it sounds like a real person taking a real call — not a phone tree or a chatbot.

Does it use my existing phone number?

Yes. You keep your existing number and forward your calls to Auxily. Setup takes about two minutes — nothing to rip out or replace.

How quickly can it go live?

Most setups are live within five days. We learn your services, pricing, hours and booking process, build your agent, you test it, then we go live on your number.

How much does Auxily cost?

$397 per month including 100 call minutes, then $0.95 per minute, plus a one-off $497 setup and training fee. No lock-in contract.

Does Auxily work outside Sydney?

Yes. Auxily is built in Sydney and works anywhere in Australia — the receptionist answers over the phone, so there's no service-area limit.

auxily

Phone answering for Australian businesses

Every call answered.Every customer looked after.

Auxily answers your phone like your own staff would. It knows your business, answers your customers' questions and gets every enquiry to the right person. Have it cover the calls you miss, or answer every call first.

I'd like to explore my options Hear a real call

Live within a weekKeep your numberMonth to month

Incoming call

0412 XXX 318

On the tools

Auxily answered first ring

Hi, my power keeps tripping. Can someone take a look at the switchboard?

No worries, we can sort that. What suburb are you in?

New job sent to you

2:16pm

JobSwitchboard keeps tripping

SuburbCaringbah

WhenThis week

CallerSam, 0412 XXX 318

Call Sam back

Text to your customer

Thanks Sam, we've got your details. The team will call you back this arvo to confirm a time.

Example: a missed call to an electrician, start to finish.

Live

calls answered by Auxily and counting.

Picked up day or night for businesses across Australia.

What Auxily does

What happens when you can't pick up.

6:12amBefore you're on site

Answered

12:40pmHands full on the job

Answered

4:47pmDriving between jobs

Answered

9:15pmKids' bedtime

Answered

Picks up first ring, day or night

No voicemail and no hold music. Callers get a friendly Australian voice that knows your business, at 6am or 9pm.

What suburb are you in?How urgent is it?New or existing customer?Best number to call you on?When suits you?Can you send a photo?Pickup or delivery?Is it after hours?What's the job?

Asks the questions you'd ask

Trained on your trade, your services and your prices, so it sorts real work from tyre-kickers and gets the details you need to quote.

New leadJust now

JobHot water system leaking

SuburbMiranda

UrgencyToday if possible

Sends you the job

A clean summary lands the moment the call ends, with a one-tap callback.

Text to your customer

Thanks Jess, we've got your details. The team will call you back within the hour to confirm a time.

Texts them back

The customer knows they've been heard, so they stop ringing around.

Customer with a job

Cold call selling SEO

Wrong trade, needs a plumber

Burst pipe, after hoursUrgent

Filters the rubbish, flags the urgent

Sales calls and wrong numbers don't waste your time. Emergencies get flagged so you can jump on them.

Hear it for yourself

Don't take our word. Hear Auxily take a real turf order.

A real call to Ryans Turf's receptionist. Press play and follow along.

Sample call

Alex, the Ryans Turf receptionist

0:00 / 0:00

Lead sent to you

After the call

Name

Matt

Postcode

2540

Job

60 m2 PetPro Buffalo, delivery

Next step

Team to call back

Matt took the time to understand how we actually run things. It knows how to take a turf order, what variety, how much, where it's headed. He's sorted a real headache for us.

PPeta DRyans Turf, Coolangatta NSW

Why we built it

Built by a sparky who kept missing calls

I'm Matt, a licensed electrician. I started Auxily after losing work because I couldn't answer the phone on the tools. Every setup is done by us, for your business, and we fine-tune it on your real calls.

Matt, founder

The maths

Every missed call is a customer for someone else.

Most people who hit voicemail just ring the next business on the list. Drag these to match your week and see what that adds up to.

Calls you miss a week5

Average job value$650

Of those, how many you'd win40%

Work walking out the door

$5,629a month

An estimate from your numbers, not a promise.I'd like to explore my options

Trained on your business

It already speaks your language.

Different industry? Tell us what you do

Electricians

Quotes, call-outs and after-hours faults

Plumbers

Leaks, blocked drains and urgent jobs

Mechanics

Bookings, quotes and 'is my car ready?'

Turf & landscaping

Orders, delivery and lawn care questions

Getting started

Live on your line within a week.

We set it up for your business

One short call about your services, prices, hours and how you like enquiries handled. We build and test it. No forms to fill, no tech to learn.

Days 1 to 5

You forward your number

A two-minute job on your phone. You keep your number, and you choose when Auxily picks up: every call, or only the ones you miss.

2 minutes

Every enquiry lands on your phone

Every call comes through as a clean summary with a one-tap callback. You get on with your day.

From day one

Questions

The things everyone asks.

Something else? Call 0495 099 100 or email hello@auxily.ai

No. It uses a natural Australian voice and talks like a good receptionist would. Hit play on the real call on our home page and judge for yourself.

Stop missing the workyou can't answer for.

Find the right plan in 60 seconds. We'll have Auxily answering your phone within a week.

I'd like to explore my options

If it's not working for your business in the first 30 days and we can't fix it, we refund your setup fee.